SVIA HOTEL CANCELLATION POLICY

SVIA works with hotels to provide sleeping rooms for members who travel to attend Association events. The Association negotiates and enters into contracts with these hotels to provide convenient, high quality comfortable and economical sleeping rooms for the membership.

To provide these rooms at competitive rates, the Association must guarantee that a number of rooms will be filled by Association members. Typically, the Association’s room block rate has been anywhere from $100 to $300 less than the rates at the host hotel or in the area for comparable lodging.

The Association has and will continue to work with host hotels to maximize members’ flexibility realizing that members’ plans are subject to change and to avoid attrition charges for the membership and the Association. Equally important to the Association is ensuring that the membership who attends SVIA events do not pay for or subsidize this flexibility for those who make changes.

One night’s deposit will be forfeited on room cancellations received before one month prior to the event unless the room reservation is able to be resold or used. No refunds will be given after one month prior to the event. SVIA is unable to give refunds for no-shows. All hotel room cancellations should be submitted in writing to SVIA via mail or fax. Refunds and or hotel room charges will be made after the event.

To cancel or change your room reservation, please let SVIA know as soon as possible:

Email: [email protected]
Fax: 202-580-7621
Address: SVIA
1025 Connecticut Avenue, NW
Suite 1000
Washington, DC 20036